Condensate drain lines are properly installed and piped to an adequate drain or condensate pump installed.
Heat pump water heater condensate drain.
Most heat pumps have a drain pan which is used to collect condensation from the unit.
Heat traps on inlet and outlet are properly installed.
The recommendation is to get a condensate drain kit for convenient draining and metal drain pans to protect the room where the heater is installed.
No problems so far i just run my condensate line to a condensate pump which then pumps the water to a drain in my basement.
Why would a condensate pump line into a drain be a problem when the pump has a check valve which allows no back leakage of gas or water and if the drain ever clogged it would back up either way anyhow reply.
Little giant condensate pump.
I d call tech support and scour the internet there s probably a sensor that s gone bad.
The state hybrid manual says to put water heater in standby mode then turn off power remove access panel on fan side by loosening screws wipe dirt and debris to clean pan inspect line for clogs and kinks do not reduce drain tube into smaller line put cover back and restore power then system performs diagnostic prior to operation.
All piping is properly installed insulated sealed free of leaks and protected from exposed elements below freezing temperatures if applicable.
I have a hp water heater as well.
If the drain line gets clogged or the condensate pan is set improperly the water will run over and cause a leak.